| 1 | Question. |
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Answer |
If your macerator is boxed in or obstructed, including been blocked by the loo, walls or plumbing, you may need to also see the next question, but for peace of mind our low fixed price option offers great value |
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| 2 | Question. |
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Answer |
If your macerator is boxed in or obstructed making it difficult to work on, this could, but very rarely add to the cost of the repair, our fixed price option is for the basic removal, repair and reinstallation of the macerator, we can if needed easily remove most obstructions including most loo's and complete the work with no extra charge, but some obstructions and jobs present a bigger problem and may incur a charge |
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| 3 | Question. |
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Answer |
If you can safely isolate your macerator (remove the fuse or turn it off) you should do so, and call a engineer, there is a good chance your macerator can be fixed easily and at a low cost, if you wait too long and leave the macerator humming, you take the chance of burning out the motor on your macerator, and then the repair bill would become much higher |
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| 4 | Question. |
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Answer |
Check your toilet overflow as not been activated, also check all other taps, overflows and waste pipes leading to the macerator are off and working correct and then check if this as correct the problem, if not you will need to call a engineer. |
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| 5 | Question. |
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Answer |
If you can safely isolate your macerator (remove the fuse or turn it off) you should do so, and call a engineer, do NOT touch the local electrical isolation point if it looks wet or if you think water as been on or near to it. |
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| 6 | Question |
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Answer |
No, under no circumstance should attempt to remove a macerator, you should be aware and warned that macerators work on high voltages and are nearly always near running water, there are also very sharp blades inside most macerators, you should not attempt to remove a macerator or the obstruction around a macerator if you do not have the necessary knowledge, skills, experience and tools. |
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| 7 | Question |
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Answer |
If the toilet still works ok, it is likely your macerator as something blocking a internal non return valve, you will need to call a engineer |
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| 8 | Question |
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Golden Rules |
If you are using a dual flush toilet be sure to use the full flush, this will help to clear and clean the inside of the macerator, if this does not work your macerator may need a physical internal clean or other works, call a engineer
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